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Legal

Privacy Policy.

How CADCAMly collects, uses, and protects personal and case data.

Last updated: July 2026

  1. 1.What this policy covers

    This policy explains how CADCAMly collects, uses, stores, and protects personal information and dental case data when you use our platform and design services.

  2. 2.Information we collect

    Account and contact details you provide (such as name, organization, and email); case data you upload (intraoral scans, prescriptions, and case notes); and the technical data needed to operate the platform securely.

  3. 3.How we use information

    To provide design services, operate and secure the platform, communicate with you about your cases, and meet our legal obligations. We do not sell your personal data.

  4. 4.Case data and confidentiality

    Case data is stored in private, access-controlled storage with sanitized filenames and signed, audited access. Designers work on anonymized cases and never see your identity, billing, or original filenames.

  5. 5.AI and consent

    We use AI operationally — for file prechecks, intake completeness, and QC support. Your case data is never used to train any model without your explicit, tracked consent.

  6. 6.When we share information

    We share data only with service providers who help us operate the platform, under confidentiality obligations, and where required by law. We do not sell personal data.

  7. 7.Data retention

    We keep personal and case data only as long as needed to provide the service and meet legal and accounting requirements, after which we delete or anonymize it.

  8. 8.Your rights

    Depending on where you are, you may have rights to access, correct, export, or delete your personal data. Email support@cadcamly.com and we will honor valid requests in line with applicable law. Where we are required to keep a record — for legal, accounting, or audit reasons — we anonymize your personal data instead of erasing the record, so that it no longer identifies you.

  9. 9.Security

    We use access controls, encryption in transit, and audited access. No system is perfectly secure, but we work to protect your data and to notify you of material incidents as required.

  10. 10.Changes to this policy

    We may update this policy as the platform evolves, and material changes will be posted on this page with a new effective date.

Questions about this policy? Email us at support@cadcamly.com.